Success story
MANGL/Datanext Group
Datanext Group’s need
Mangle automates quality monitoring of customer service conversations to improve performance. As part of Datanext Group, a leading provider of Customer Lifecycle Management solutions, it handles terabytes of sensitive data daily, requiring innovative approaches to data security and continuity. “Our current reliance on AWS S3 provides stability but has some limitations,” explains Dimitri Wilhelmus, business developer of Datanext Group. “We needed a solution that not only ensured maximum data sovereignty but also allowed us to seamlessly switch between cloud providers.”
Furthermore, the growing threat of cyberattacks was a critical factor. Datanext Group aimed to secure its data to the highest standards, including post-quantum cryptography (PQC), and ensure continuous availability even in unexpected circumstances.
Challenge
Datanext Group has a solid foundation thanks to its more than 20 years of experience in data management. However, today’s digital environment demands companies to be both flexible and future-ready. “Securing our data is one aspect, but being able to switch providers to maintain data sovereignty is essential for our business model,” says Dimitri.
The challenge was to identify a solution that could:
- Ensure continuous data availability.
- Deliver quantum-resistant security.
- Integrate seamlessly with existing infrastructure without causing disruptions.
In addition, providing the best data security standards was seen as a commercial differentiator that adds value for their end customers.
Solution
To address their challenges, Datanext Group chose Chunk Works’ QuSec. QuSec provides a unique data continuity solution, integrating post-quantum encryption while enabling seamless transitions between cloud providers. “This technology keeps our cloud strategy flexible and prepares us against future challenges, including the threats of quantum computing,” Dimitri explains.
The implementation was smooth and efficient. Within days, the system was operational, offering Datanext Group the following benefits:
- Maximum data sovereignty
Data remains fully encrypted, even for cloud providers. - High availability
Data is always accessible without bottlenecks or dependencies. - Future flexibility
Cloud providers can be easily added or replaced, ensuring strategic agility.
“With QuSec, we are the first company in the Netherlands to offer quantum-secure data protection. This is not only a major step forward for us but also a significant advantage for our customers.”
Results
The adoption of QuSec has transformed Datanext Group’s data management:
- Increased efficiency
Operational overhead has been significantly reduced, allowing the team to focus more on innovation. - Enhanced security
Data is now protected with post-quantum encryption, a key market differentiator. - Unlimited scalability
New cloud providers can be integrated without additional complexity, offering strategic flexibility.
Dimitri notes, “QuSec operates seamlessly in the background, enabling us to focus on growth and innovation without worrying about security or scalability.”
Future outlook
With QuSec in place, Datanext Group is stronger than ever. The focus now is on further innovation and leveraging quantum-secure data capabilities.
“Thanks to Chunk Works’ QuSec, we now have a data infrastructure that meets today’s needs and is ready for tomorrow’s challenges,” says Dimitri. “We can confidently say that we offer one of the most advanced and secure solutions in the market.”